Self Avg Score:100.0%Quanta Avg Score:32Counts:32Subtotals:90.6%3229Self ScoreY=1N=0N/A=xQuality System 品質系統1.1 GeneralCounts:Subtotal:Quanta ScoreY=1N=0N/A=xRemarks(Ref 4.4)Has the supplier established, documented, implemented and maintained the quality management system continual effectiveness, andalso update on regular basis? 1.1.1供應商是否建立 文件化, 執行, 並維護品質管理體系持續有效且保持其系統的更新? 實施, 保持和改進品質管制體系,包括所需的過程和它們之間的相互作用。1.1.2Does the supplier's top management promise to meet customer as well as statutory and regulatory requirements? 供應商最高管理者是否通過相關方式展示與品質管制體系有關的領導作用與承諾?承諾其組織致力於滿足顧客和法律法規要求?11(Ref 5.1)111.2 Quality Manual(Ref 4.1)Does the supplier determine internal and external issues that are relevant to its purpose and strategic direction, and supplier shall1.2.1monitor and review it?供應商是否確定與其目的與戰略方向相關的內部和外部因素且進行監視和測量?Does the supplier determine the interested parties that are relevant to the quality management system, and supplier shall monitor and1.2.2review information about these interested parties and their relevant requirements?供應商是否確定與品質體系有關的相關方及其要求,並對其要求的資訊進行監視和測量?11(Ref 4.2)111.3 Customer FocusDoes the supplier focus on customer and effectively communicate with Quanta to determine its requirements or complaints, and collect1.3.1the records?供應商是否以顧客為中心, 主動與廣達進行有效溝通以瞭解確定並持續滿足顧客的要求 或抱怨並收集記錄?和適用的法律法規要求。Does the supplier implement the effective action plan according to Quanta's requirements or complains with the aim of enhancing the1.3.2customer satisfaction? 供應商是否以增強顧客滿意為目標, 將廣達的要求或抱怨轉換為自身的行動計畫並予以有效達成?Does supplier aim to enhance customer satisfaction, identify and address the risk that can affect conformity of products in compliance1.3.3with Quanta's requirements?供應商是否以增強顧客滿意為目標, 將影響產品符合廣達要求的風險加以識別和處理?1.3.4Does the supplier comminucate with Quanta about customer property handling and controlling?供應商是否與廣達溝通顧客財產的處置和控制?(Ref 5.1.2)11(Ref 8.2.1)11(Ref 5.1.2)11(Ref 8.2.1)111.4 Quality Policy(Ref 5.2.1)Has the supplier defined and documented its corporate quality policy appropriate to the purpose of the organization, and set the1.4.1appropriate organization quantifiable quality goals?供應商是否定義和文件化其品質政策並與其經營方針相適應並訂定適合組織可量化的品質目標?Does the quality policy include a commitment to comply with requirements and continually improve the effectiveness of the quality1.4.2management system? 品質政策是否包含了對滿足要求和持續改進品質管理體系有效性的承諾?10(Ref5.2.1.c)(Ref5.2.1.d)11Page : 1 of 4
Supplier Quality System Audit Report
Self Avg Score:100.0%Quanta Avg Score:32Counts:32Subtotals:90.6%3229Self ScoreY=1N=0N/A=xQuality System 品質系統Counts:Subtotal:Quanta ScoreY=1N=0N/A=xRemarks(Ref5.2.1.b)Quality policy unit of the organization is provided all units with the framework and implementation plan for setting and reviewing quality1.4.3goals?品質政策組織是否提供了各單位制定和評審品質目標的框架及執行計劃?1.4.4Is the quality policy communicated and understood within the organization and reviewed for continuing suitability? 品質政策是否為整個組織內部所知曉並得到溝通和理解並在持續適宜性方面得到評審?11(Ref 5.2.2)111.5 Responsibility & Communication(Ref 5.3)1.5.1Has the supplier clearly defined the responsibility, authority, and interrelation within the organization? 供應商是否清楚定義了其組織內之職責, 權限及其相互關係?Does supplier's top manangement ensure quality management system are well implemented and maintaned ?供應商最高管理者是否可以保證品質管理體系可被執行和維護?Does supplier ensure the needs for communication including intenal and external related to quality management system ?供應商是否確定與品質管制體系有關的內部和外部溝通的需求?11(Ref 5.3)1.5.211(Ref 7.4)1.5.311Page : 2 of 4
Supplier Quality System Audit Report
Self Avg Score:100.0%Quanta Avg Score:32Counts:32Subtotals:90.6%3229Self ScoreY=1N=0N/A=xQuality System 品質系統1.6 Management Review(Ref 9.3.1)Counts:Subtotal:Quanta ScoreY=1N=0N/A=xRemarksHas the supplier conducted management reviews for the suitability, adequacy and effectiveness of the quality management system at1.6.1appropriate intervals and maintained the records? 供應商是否在一個適合的時間間隔評審品質管理體系並記錄, 以確保其持續的適宜性, 充分性和有效性?Does the management review include the verification of achievement of quality objectives (include the performance of external1.6.2providers) and customer feedback? 管理評審是否包含了品質目標(包含外部供應商的績效表現)的達成狀況和顧客的回饋?1.6.3Does the management review include the results of the audits, process performance and product conformity? 管理評審是否包含了稽核的結果, 過程的表現和產品的一致?11(Ref 9.3.2)11(Ref 9.3.2)11(Ref 9.3.2)Does the management review include the status of preventive and corrective actions and follow-up actions from previous management1.6.4reviews? 管理評審是否包含了預防和應對風險的措施和改善對策的狀況,持續改進的建議和上次管理評審的後續對策?Does the management review include the recommendations for improvement of quality management system and product related to1.6.5customer requirements? 管理評審是否包含了對品質管理體系和與顧客要求有關的產品改善的建議?Has the supplier defined the internal audit procedure including the audit criteria, scope, frequency, methods and responsibilities for1.7.1planning and conducting audits? 供應商是否定義了內部稽核程序並規定了策劃和實施稽核的標準, 範圍, 頻率, 模式和職責?1.7.2Has the supplier conducted internal audits at planned intervals, reported the finding during the audit and maintained the records? 供應商是否按計畫的時間間隔進行內部審核, 報告其審核發現並保存稽核記錄?11(Ref 9.3.2)111.7 Internal & External Audit(Ref 9.2.1)11(Ref 9.2.1)11(Ref 9.2.2)Are the internal audits planned taking into consideration the status and importance of the process and areas to be audited as well as1.7.3the results of previous audits? 內部稽核是否考慮擬審核的過程和區域的狀況和重要性以及以往審核的結果?Are the auditors qualified and ensured the ability objectivity and impartiality of the audit process? (e.g. auditors shall not audit their own1.7.4work.) 稽核員是否有足夠的資格認可並保證了稽核過程的客觀性和公正性?(例如: 稽核員不能稽核他們自己的工作)Are the correct actions taken without undue delay to eliminate detected nonconformities and their causes as well as the verification of1.7.5the actions and report of verification results? 供應商是否及時採取措施以消除內部稽核中發現的不合格及其產生的原因並驗証所採取對策和報告結果?1.7.6Has the supplier been audited by customer or 3rd party and the audit results been analyzed for improvement from a system level? 供應商是否進行過外部審核(第二方審核或協力廠商審核), 稽核的結果是否已經從系統面進行分析改善?11(Ref 9.2.2)11(Ref 9.2.2)10111.8 Human Resource & TrainingPage : 3 of 4
Supplier Quality System Audit Report
Self Avg Score:100.0%Quanta Avg Score:32Counts:32Subtotals:90.6%3229Self ScoreY=1N=0N/A=xQuality System 品質系統Counts:Subtotal:Quanta ScoreY=1N=0N/A=xRemarks(Ref 7.1)Has the supplier provided adequate human resources to implement and maintain the quality management system continual1.8.1effectiveness? 供應商是否提供了足夠的人力資源以實施, 維護品質管理體系持續有效?1.8.2Does the supplier determine the necessary competence for personnel performing work? 供應商是否有界定員工可以勝任工作之資格要求?Does the supplier determine the training requirements and provide the relative training? 供應商是否確定了培養訓練的需求並提供相關訓練?Does the supplier evaluate the effectiveness of the training taken and maintain the training records? 供應商是否有評估培養訓練的效果並維護其訓練記錄?11(Ref 7.2)11(Ref 7.2)1.8.310(Ref 7.2)1.8.4111.9 Infrastructure Resource & Work Environmental(Ref 7.1.3)Has the supplier provided adequate infrastructures such as work space, process equipment and transport to achieve conformity of1.9.1product requirements? 供應商是否提供了足夠的基礎設施(比如: 工作空間, 過程設備, 運輸)以達成符合產品和服務的要求以及確保顧客滿意?1.9.2Has the supplier provided adequate work environmental to achieve conformity of product requirements? 供應商是否提供了足夠工作環境過程環境以達成符合產品和服務的要求?11(Ref 7.1.4)11Page : 4 of 4
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